Client Privacy Notice
Effective Date: 07/29/2025
At Still Waters Investment Strategies (“we,” “our,” or “us”), protecting your privacy and the confidentiality of your personal information is a priority. This notice explains how we collect, use, protect, and share your non-public personal information, consistent with applicable privacy laws and regulations.
1. Information We Collect
We collect non-public personal information about you from the following sources, including but not limited to:
- Information you provide to us on applications, contracts, or other forms
- Details of your transactions and account history with us
- Information received from custodians, brokers, or other financial institutions related to your accounts
- Communications with you, including emails, phone calls, or written correspondence
2. How We Use Your Information
We use your non-public personal information solely to provide you with financial advisory services, manage your accounts, and comply with legal and regulatory requirements. Uses include:
- Processing transactions and managing your account(s)
- Responding to your inquiries and providing customer service
- Complying with regulatory and legal obligations and requests
- Conducting internal operations such as risk management, compliance, and audits
3. Information Sharing and Disclosure
We do not disclose your non-public personal information to non-affiliated third parties except as permitted or required by law. Situations where disclosure may occur include:
- Sharing information with custodians, brokers, service providers, or other third parties necessary to maintain and service your account(s), subject to confidentiality agreements
- Providing information pursuant to regulatory inquiries, court orders, or legal processes
- Other disclosures with your explicit written consent
4. Safeguarding Your Information
We maintain physical, electronic, and procedural safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These include:
- Secure storage of physical records and password-protected electronic systems
- Access control policies limiting information to authorized personnel only
- Regular staff training on privacy and data protection policies
- Ongoing review and enhancement of our data security measures
5. Your Rights Regarding Your Information
You have the right to:
- Request a copy of this Privacy Notice at any time
- Review the personal information we maintain about you
- Request correction of inaccurate information
- Revoke authorization for future disclosures where applicable (subject to legal or contractual restrictions)
